Critisite AI

Critisite AI Logo
Get started

Privacy Policy

Last Updated: 26.05.2025

1. Who We Are

Critisite Ltd (“we,” “our,” or “us”) is a UK-based consultancy providing artificial intelligence and automation solutions to businesses worldwide. This Privacy Policy explains how we handle personal information when you use our website or contact us.

2. What Information We Collect

We may collect the following personal data when you voluntarily provide it:

  • Full Name

  • Email address

  • Company name

  • Phone number

  • Country

  • Message or inquiry details

We do not use cookies, analytics, or tracking technologies on our website.

3. How We Use Your Information

We only use your personal data to:

  • Respond to your enquiries

  • Communicate with you about our services

  • Maintain administrative records

  • Fulfill legal or regulatory obligations (if applicable)

We do not send marketing communications unless explicitly requested.

4. Legal Basis for Processing

We rely on the following lawful bases under the UK General Data Protection Regulation (UK GDPR):

  • Consent: when you voluntarily contact us

  • Legitimate interest: to respond to business queries or manage our operations

  • Contractual necessity: if we enter into a client relationship

5. Data Sharing

We do not sell, rent, or trade your personal information.

We may share data with trusted third parties only to the extent necessary, such as:

  • Email or website hosting providers

  • CRM or form processing platforms (if used)

  • Legal or regulatory bodies if required by law

All third parties are required to process your data securely and in accordance with the law.

6. International Transfers

If we use services that transfer data outside the UK or EEA (e.g., US-based hosting or email providers), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain personal data only as long as necessary:

  • For the purpose for which it was collected

  • To comply with legal obligations

  • To resolve disputes or enforce agreements

Once no longer needed, data is securely deleted.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at [Insert Email].

9. Security

We take reasonable steps to protect your data from unauthorized access or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this policy from time to time. The most current version will always be available on our website. Your continued use of our site after changes indicates your acceptance of the updated terms.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact:
Email: contact@critisite.com
Company: Critisite Ltd
Address: Belvedere House, Basing View, Basingstoke, RG21 4HG